Terms and Conditions

Effective Date: 10/04/2025

Welcome to Kataria Opticals. By using our website and purchasing our products or services, you agree to the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, please refrain from using our site or services.

1. General Information

Kataria Opticals is a retail and online optical store offering eyewear, lenses, and optical accessories. These Terms govern all users of our website and apply to all transactions conducted through our platform.

2. Products and Services

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all details are completely accurate, current, or error-free. Product availability is subject to change without notice.

Prescription Lenses: It is the responsibility of the customer to provide accurate and valid prescriptions. Kataria Opticals is not liable for any issues resulting from incorrect prescription details submitted by the customer.

3. Orders and Payment

  • Orders can be placed online or in-store.

  • We accept various forms of payment including credit/debit cards, UPI, and net banking.

  • All prices are listed in [INR] and are inclusive/exclusive of applicable taxes (specify as per your business model).

  • An order is considered confirmed only after full payment has been received.

4. Shipping and Delivery

We aim to deliver your products within the estimated delivery time mentioned during checkout. Delays may occur due to unforeseen circumstances. Shipping charges (if any) will be mentioned during the checkout process.

Note: Delivery timelines for prescription lenses and customized products may vary.

5. Returns and Exchanges

We accept returns or exchanges under the following conditions:

  • The product is returned within 7 days of delivery.

  • The item is unused, in original condition, and with all packaging intact.

  • Customized or prescription products are not eligible for return unless defective.

For complete details, please refer to our Return Policy.

6. Warranty and Repairs

Products sold by Kataria Opticals may come with a manufacturer warranty. Warranty terms vary by product and brand. We also offer basic repair services for selected items—charges may apply.

7. Privacy Policy

Your privacy is important to us. All personal information collected during your visit or purchase is handled in accordance with our Privacy Policy, which outlines how your data is collected, used, and protected.

8. Intellectual Property

All content on this website—including logos, designs, product images, and text—is the property of Kataria Opticals or its content suppliers. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Kataria Opticals shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website, including but not limited to errors, delays, or lost data.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the site implies acceptance of the revised terms.

11. Contact Us

If you have any questions regarding these Terms, please contact us at:

Kataria Opticals

118/12, Kaushalpuri, Gumti No.5, Kanpur-208012

Phone: +91-9335959349

Email: info@katariaopticals.com

Website: https://www.katariaopticals.com